Responsible Gambling

Introduction

At Pokiez Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. As a licensed online casino, we adhere to strict regulations and guidelines set by regulatory bodies to ensure the well-being of our players.

We understand that problem gambling can affect anyone, regardless of age or background. That's why we have implemented various tools and measures to promote responsible gaming practices. Our goal is to provide a supportive environment where players can enjoy their favorite games while staying in control of their spending habits.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. It involves setting limits, being aware of one's spending habits, and recognizing the signs of problem gambling.

Warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer various tools to help players stay in control of their gaming experience. These include:

• Deposit Limits: Set daily, weekly, or monthly limits on deposits
• Wagering Limits: Set limits on the amount you can wager per game
• Session Time Limits: Limit the amount of time spent playing games
• Reality Checks: Receive regular reminders to check your gaming activity and balance
• Loss Limits: Set limits on losses to prevent significant financial damage
• Self-Exclusion Options: Exclude yourself from gaming for a specified period

How to Request Limits or Exclusion

If you need help staying in control, we're here to support you. You can set limits or activate self-exclusion by:

• Contacting our customer support team via live chat, email, or phone.
• Logging into your account and accessing the responsible gaming section.

We'll work with you to implement the necessary changes as quickly as possible. If you need immediate assistance, please contact us directly.

Support for Problem Gambling

If you're struggling with problem gambling, we encourage you to seek help. We provide a supportive environment where players can openly discuss their concerns and receive guidance on responsible gaming practices.

Problem gambling behaviors include:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

If you or someone you know is struggling with problem gambling, please contact one of the following organizations for support:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

We take underage gaming seriously and have implemented strict age verification measures to ensure minors are not accessing our platform. We strongly advise parents to install parental control software to prevent access to online casinos.

Underage gambling is strictly prohibited, and we will not tolerate any attempts to circumvent our age verification processes.

Resources and Useful Links

For additional resources on responsible gaming, please visit the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Center for Responsible Gaming

We also offer self-assessment quizzes and tools to help players identify potential problem gambling behaviors.