Terms and conditions

Introduction

The purpose of these Terms is to set forth the rules, regulations, and guidelines that govern your use of Pokiez Casino (hereinafter referred to as "the Website" or "we"). By accessing and using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptance of Terms

Your continued use of our Website constitutes your acceptance of these Terms. If you do not accept these Terms, please do not use our Website.

Age and Legal Restrictions

You must be at least 18 years old (or the minimum age required in your jurisdiction) to access and use our Website. You may only use our Website if you are permitted to do so under the laws of your jurisdiction. We reserve the right to request proof of age and identity from users.

Account Registration

Eligibility

To register for an account on our Website, you must be at least 18 years old (or the minimum age required in your jurisdiction) and provide valid identification and contact information.

KYC and Verification Requirements

We may require you to undergo Know Your Customer (KYC) verification as a condition of registration. This includes providing personal documentation and proof of identity.

Responsibility for Account Security

You are responsible for maintaining the confidentiality and security of your account login credentials and preventing unauthorized access to your account.

Deposits and Withdrawals

Accepted Payment Methods

We accept a variety of payment methods, including credit/debit cards, e-wallets, and bank transfers. Please refer to our Deposit page for more information on accepted payment methods.

Minimum and Maximum Limits

You can deposit a minimum amount of $20 and withdraw up to $10,000 per week.

Processing Times and Fees

Deposits are processed instantly, while withdrawals may take 24-48 hours to process. We do not charge fees for deposits or withdrawals, but your bank or payment provider may impose their own fees.

Anti-Money Laundering Policy

We comply with the Anti-Money Laundering (AML) regulations and require you to provide identification and proof of address when making a deposit.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses are credited automatically upon meeting the requirements outlined in our promotional terms. You must meet all applicable wagering requirements to withdraw bonus funds.

Wagering Requirements

All bonuses have a minimum wagering requirement of 30x the bonus amount, unless otherwise stated.

Expiry and Abuse Clauses

Bonus funds expire after 30 days if not used or met the wagering requirements.

Gameplay and Fairness

RNG Usage

We use Random Number Generators (RNGs) to ensure fairness in all games. Our RNGs are tested and certified by iTech Labs.

Game Malfunctions

In the unlikely event of a game malfunction, we will void any bets placed during that time.

Limits on Play and Responsible Gaming Tools

You can set deposit limits, wager limits, or self-exclude from playing certain games to promote responsible gaming.

Responsible Gambling

Self-Exclusion Options

You can self-exclude from our Website for a minimum period of 1 month. Please contact us to initiate the self-exclusion process.

Deposit, Wager, and Session Limits

You can set limits on your deposits, wagers, or playing sessions to promote responsible gaming.

Help and Support Links

We provide links to various support organizations, including Gamblers Help (1800 858 858) and Gambling Help Online.

Prohibited Activities

Bonus Abuse

Any attempt to manipulate or abuse bonuses will result in account suspension or closure.

Fraud, Collusion, or Manipulation

You must not engage in any form of cheating, collusion, or manipulation while playing on our Website.

Use of Bots or Automated Systems

Using bots or automated systems to play games is strictly prohibited and may result in account suspension or closure.

Account Suspension and Closure

Voluntary Account Closure

You can close your account at any time by contacting us. Please note that this will forfeit any pending bonuses or winnings.

Breach of Terms

We reserve the right to suspend or close your account if you breach these Terms or engage in prohibited activities.

Inactivity and Dormant Accounts

If your account remains inactive for 12 months, we may deem it dormant and take steps to recover funds owed to us.

Privacy and Data Protection

Information Collected

We collect personal data from users, including name, email address, date of birth, and payment information. We use this data solely for the purpose of providing our services.

Use and Storage of Personal Data

We store your personal data in a secure environment and take all necessary measures to protect it against unauthorized access or disclosure.

GDPR Compliance (if applicable)

If you are an EU resident, we comply with the General Data Protection Regulation (GDPR) and your rights under this regulation.

Limitation of Liability

Losses

We do not accept liability for any losses incurred while playing on our Website. You play at your own risk.

System Errors

In the unlikely event of a system error, we will void any bets placed during that time.

Third-Party Links

You acknowledge that our Website may contain links to third-party websites and services. We are not responsible for their content or policies.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify these Terms at any time without prior notice.

Notification of Changes

We will notify users of changes to our Terms by posting them on our Website.

By continuing to use our Website, you acknowledge that you have read, understood, and agree to be bound by these updated Terms.